Terms & Conditions

Before accessing and using this website ("Website"), please carefully read these terms and conditions of usage ("terms and conditions"). Only if you agree to and accept the terms and conditions without any limitations or reservations are you permitted to use this website, and any use on your part will be taken to be acceptance of the terms and conditions. Orion Home Appliances Ltd may, in its sole and absolute discretion, update the contents of this page at any time, with or without providing you with prior notice, and change, edit, modify, add, and/or remove elements of the terms and conditions. As a result, we ask that you frequently check our terms and conditions. We, at Orion value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information on privacy. Please read the following statement to learn about our information-gathering and dissemination practices.

We put our clients first. if you make a purchase using SSL. If payment is possible through SSL Commerce, you will receive a refund if the product is short- or out-of-stock.

We reserve the right to make changes to our privacy statement at any time. Please periodically review this policy to ensure that you are informed of any changes.

You acknowledge and agree to be governed by the terms and conditions of this Privacy Policy by using this website. Please do not use or access our website if you disagree.

You explicitly agree to our use and dissemination of your personal information by this Privacy Policy just by using the Website. The Terms of Use contain this Privacy Policy and apply to it.

Gathering of Other Information and Personally Identifiable Data

We gather and keep your personal information that you voluntarily disclose to us when using our website. Creating an experience for you that is secure, effective, seamless, and personalized is our main objective in doing this. This enables us to tailor our website to make your experience safer and easier and to offer services and features that most likely fit your needs. Most crucially, throughout the process, we obtain from you any personal information that we believe is required to fulfill this goal.

Generally speaking, you are free to explore the website without providing any personal information about yourself or identifying yourself to us. You are no longer anonymous to us after you provide us with your personal information. Whenever feasible, we make it clear which fields are necessary and which are not. You can always elect not to use a specific service or feature on the Website to withhold information. We might automatically collect specific data about you depending on how you use our website. To better understand, safeguard, and assist our users, we use this data for internal research on the demographics, interests, and behavior of our users. A combined analysis and compilation of this data is done. This data could include your IP address, your computer browser information, the URL you just came from (and whether it is on our website or not), the URL you go to next (and whether it is on our website or not), and more.

On some parts of the website, we employ data-gathering tools called "cookies" to track the performance of our promotions, evaluate the user experience on our website, and foster safety and confidence. "Cookies" are little files that are stored on your computer's hard disk to help us provide our services. We make some functions available only when a "cookie" is used. Additionally, you can enter your password less frequently during a session thanks to our use of cookies. Additionally, cookies enable us to deliver content that is specific to your interests. The majority of cookies are classified as "session cookies," which means that when a session ends, your computer automatically removes them. If your browser allows, you may always refuse our cookies, but doing so can prevent you from using some services of the website and force you to input your password more frequently throughout a session.

It is also possible that certain pages of the website contain third-party "cookies" or similar technologies. Third parties' usage of cookies is outside of our control.

Should you decide to make purchases through the Website, we gather data regarding your purchasing habits.

If you transact with us, we may also collect additional information from you, such as your billing address, credit card number, expiration date, and/or information about other payment methods, such as tracking data from checks or money orders.

We will gather the data you give us if you decide to leave feedback or post messages on one of our message boards, chat rooms, or other message areas. As allowed by law, we keep this information as long as it's required to resolve disputes, offer customer support, and troubleshoot issues.

We may compile information about you into a file if you send us personal correspondence, like emails or letters, or if other users or third parties send us correspondence regarding your activities or postings on the Website.

When you create a free account with us, we ask for personally identifiable information (such as your email address, name, phone number, credit card or other payment instrument details, etc.). Some activities (like placing an order) do require registration even though you can browse some areas of our website without registering. Your contact information is used by us to send you offers that are customized to your interests and past purchases.

Use of Your Information and Profile and Demographic Data

To fulfill your request for services, we use personal information. You will have the option to reject any use of your personal information for marketing purposes if we do so. Your personal information is used by us to: resolve disputes; troubleshoot issues; support a safe service; collect money; assess consumer interest in our products and services; personalize your experience; detect and protect us from errors, fraud, and other illegal activity; enforce our terms and conditions; and as otherwise disclosed to you at the time of collection. We gather and analyze demographic and profile data about our users' behavior on our website as part of our ongoing efforts to improve the products and services we offer.

Your IP address is tracked down and used by us to manage our website and assist in server troubleshooting. Additionally, your IP address is used to identify you and compile general demographic data about you.

On occasion, we may ask you to participate in optional online surveys. Your contact information as well as demographic details (such as zip code, age, or income level) may be requested in these surveys. We use this information to personalize your visit to our website, showing you content we believe you might find interesting and displaying content by your preferences.

Ads on the website orion.com.bd

When you visit our website, ads are served by third-party ad agencies. These businesses may use data about your visits to this and other websites, excluding your name, address, email address, or phone number, to deliver advertisements for products and services you might find interesting.

your approval

You agree to the collection and use of the information you disclose on the Website by this Privacy Policy by using the Website and/or providing your information, including but not limited to your consent for sharing your information by this Privacy Policy.

Cookies

We store both permanent and temporary cookies on the hard drive of your computer. No information that can be used to identify you is stored in the cookies.

Information exchanged about individuals  

We might divulge personal data to our affiliates and other corporate entities. Unless you specifically opt-out, these organizations and their affiliates may market to you as a result of such sharing.

We might give third parties access to personal data. To give you access to our Services, to abide by legal obligations, to enforce our User Agreement, to support our marketing and advertising efforts, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services, we may need to provide you with this disclosure. Without your express permission, we will never give your personal information to a third party for marketing or advertising.

If necessary to comply with subpoenas, court orders, or other legal process, we may be required by law or in the good faith belief that doing so is reasonably necessary. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; address claims that any advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public, we may disclose personal information to law enforcement agencies, third-party rights holders, or others we (or our assets) decide to merge with, be acquired by, reorganize, amalgamate, or restructure our business, we and our affiliates may share or sell some or all of your personal information to that other business entity. If such a transaction takes place, the new combined entity (or the other business entity) will be obligated to abide by this privacy statement about your personal information.

Links to Other Sites

Our website contains links to other websites that may track your personally identifiable data. The privacy policies or the content of those websites that are linked to from orion.com.bd are not under our control.

Security precautions

Strict security controls are in place on our website to guard against the loss, misuse, and alterations of the data that is in our custody. We provide the use of a secure server whenever you modify or access the information associated with your account. Once we have your information, we follow strict security procedures to keep it safe from unauthorized access.

Choice/Opt-Out

After creating an account, we give all users the option to choose whether or not they want to receive non-essential (promotional, marketing-related) communications from us on behalf of our partners.

Please unsubscribe if you want your contact information removed from all orion.com.bd lists and newsletters.

To ensure that you are always aware of the data we gather, how we use it, and when we disclose it, if we decide to make changes to our privacy policy, we will post those changes on this page.

Disclaimers of warranties

The user uses this website at their own risk. To the fullest extent permitted by law, this website (together with all content, tools, and services made available on or accessed via it) is provided "as is." Orion Home Appliances disclaims all representations and warranties, express or implied, about the following: (1) the accuracy, merchantability, fitness for a particular purpose, or non-infringement of any information published on or accessed through this website; and (2) the lack of viruses or other components on the server that houses this website that could infect, harm, or otherwise damage your computer equipment or any other property when you access, browse, or download from this website. Orion Home Appliances and/or any of its affiliates are not liable for any loss or damage that arises from your use of, access to, or inability to use or access this website. The content of this website, the functionality of the software, the services provided through or in connection with it, the products manufactured by Orion Home Appliances, and the third-party services made available through it are all subject to change, alteration, suspension, or discontinuation at any time and without prior notice from Orion Home Appliances. Orion Home Appliances or any of its affiliates are not liable for any damages caused by any of the aforementioned. In the case that an item is mispriced, we reserve the right to either get in touch with you to get instructions or to cancel your order and let you know about it. Regardless of whether the transaction has been confirmed and your credit card has been charged, we reserve the right to refuse or cancel any such orders.

You can buy the goods and services that are advertised on this website by using it. Everywhere throughout Bangladesh, the references to such goods and services on this website are available, and delivery can be guaranteed in 3 working days. If you need other goods or services, call the Orion Home Appliances call center at the number provided. Only the products and services that are represented on this website can be provided by us; for any additional needs, please contact the Orion Home Appliances& Automobiles Ltd Call Center.

Hypertext linking from this site

You do so at your own risk if you link to any other website. Orion Home Appliances does not control the connected sites, and as a result, Orion Home Appliances is not liable for any of their contents, including without limitation any link within a linked site or any modifications or updates made to a linked site. Webcasting and other transmissions from linked websites are not the responsibility of Orion Home Appliances. You are just receiving these links from Orion Home Appliances out of convenience. By including any link, Orion Home Appliances is not endorsing the linked website or claiming any kind of affiliation with its creators. The terms and conditions, privacy policies, and other legal notices provided at the linked sites are your responsibility to read and abide by. Orion Home Appliances makes no representations or warranties, either stated or implied, as to the truth, virtue, and/or legality of any items or information found on such websites.